Breathe are members of ISPA, the Internet Services Providers Association.

To access a copy of the Breathe Code of Practice, please click on the link below.

[Code not yet available]

The Code includes information on how to complain including contact points within the organisation. You should always complain to the company before contacting CISAS, giving the company an opportunity to settle your complaint.

If your complaint is not settled within three months of making your first complaint (in the way set out in the Code) then you may contact us, as long as you do so within nine months of first making the complaint.

About Breathe

"breathe" is one of the oldest ISPs in the UK and was first launched in 1999 by Martin Dawes Communications with a memorable national advertising campaign costing over £37m, featuring the renowned "...it's amazing what happens when you breathe..." TV adverts.

It specialises in Internet connectivity and mail services for consumers, operating under a number of brands including Breathe, Farmers Weekly, MacUnlimited, Intensive Networks, Netcom and Ecosse. The company services over 500,000 users covering a range of services from dial-up to premium email services.

The company is backed by two private equity firms and is currently expanding through acquisition.