Entanet are members of ISPA, the Internet Services Providers Association.

To access a copy of the Entanet Code of Practice, please click on the link below.

Entanet Code of Practice

The Code includes information on how to complain including contact points within the organisation. You should always complain to the company before contacting CISAS, giving the company an opportunity to settle your complaint.

If your complaint is not settled within three months of making your first complaint (in the way set out in the Code) then you may contact us, as long as you do so within nine months of first making the complaint.

About Entanet

Entanet International Ltd is a leading communications provider of voice and data connectivity solutions and operates via a network of channel Partners. Its extensive service portfolio includes Internet connectivity, IP telephony, traditional telecoms and bespoke solutions to cater for residential, SoHo, SME and corporate requirements.

Entanet was established in 1996 and enjoys profitable year on year growth. It is part of the Entagroup of companies and is located in Telford. Widely recognised by industry peers, channel Partners and end users, the company enjoys a high profile for its high levels of customer service and technical
support. In both 2006 and 2007 it was awarded the accolade of Specialist Vendor of the Year in the CRN Channel Awards as well as being nominated in several other award programmes.