Internet Central are members of ISPA, the Internet Services Providers Association.

To access a copy of the Internet Central Code of Practice, please click on the link below.

[Code not yet available]

The Code includes information on how to complain including contact points within the organisation. You should always complain to the company before contacting CISAS, giving the company an opportunity to settle your complaint.

If your complaint is not settled within three months of making your first complaint (in the way set out in the Code) then you may contact us, as long as you do so within nine months of first making the complaint.

About Internet Central

Internet Central was founded in 1995 and was one of the first dedicated Internet Service Providers in the UK. It specialises in, and is focused on providing high quality connections and hosting services at a realistic price.It does not sell loss leaders or for market share but provides quality and reliability of service.

Located in Staffordshire and with its physical network currently spanning Staffordshire and Cheshire its ability to provide services in the local area is second to none.

In January 2001 Internet Central was awarded an individual 'non-PTO, with code powers' telecommunications licence by the DTI. This licence enables Internet Central to build its own communications infrastructure independently from other licensed operators. As a result, it can provide low cost connectivity and resilient circuits - allowing flexible solutions to its customers with a high level and quality of service.

Internet Central are members of ISPA and Reseaux IP Europeans (RIPE) and are actively involved with the DTI and Radiocommunications agency ensuring that they keep up to date with the industry and, where appropriate, help shape it for the future.