KPIs

Performance Reports
Throughout the year we publish reports on a quarterly basis showing our performance against Key Performance Indicators (KPIs) which have been agreed between CISAS and Ofcom. These KPI reports are shown below. Please click on the links to download the relevant report.

 

2009 Reports

 KPI report for the fourth quarter 2009

 KPI report for the third quarter 2009

 KPI report for the second quarter 2009

 KPI report for the first quarter 2009


2008 Reports

 KPI report for the fourth quarter 2008

 KPI report for the third quarter 2008

 KPI report for the second quarter 2008

 KPI report for the first quarter 2008


Independence Integrity Impartiality

may I say what a pleasure it was to deal with someone so polite, professional & likable; it is indeed very rare