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SAQ became members of CISAS on 2nd February 2007.
To access a copy of the SAQ Code of Practice, please click on the link below.
The Code includes information on how to complain including contact points within the organisation. You should always complain to the company before contacting CISAS, giving the company an opportunity to settle your complaint.
If your complaint is not settled within three months of making your first complaint (in the way set out in the Code) then you may contact us, as long as you do so within nine months of first making the complaint.
About SAQ
SAQ was founded in 1996, given the youth of the Internet this makes it a well established ISP. The company name, SAQ is an acronym for “Service, Access, Quality” which is both the company motto and ethos.
SAQ’s goal is to provide a good quality service for a fair price. Its success in achieving this goal is reflected in the very low rates of churn amongst its clients (i.e. companies and individuals tend to stay with them).
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